Unlock Advanced
GenAI Agents Suite
for Insurance & Financial Industries
BELLA Twin delivers GEN AI-powered solutions for enhancing customer engagement, risk evaluators, automating sales, and delivering precision-driven product recommendations.
Increase Agent Productivity
Reduce Operating Costs
By Autonomously replying to your customers and take automated actions
Improve Customer Satisfaction
Answer your customers quicker, 24/7
Sell policies faster
Scale up and Down at
the flick of a switch
(Previous Business created)
BELLA Twin supports you throughout your entire customer journey – from customer advocacy, analize the personal risk and the expectative, recommend the best options of personalized product, to sell your product in less than 5 minutes.
How do GenAI agents assist with insurance queries?
BELLA Twin’s agents are trained to handle a wide range of insurance-related questions. From policy inquiries and claims assistance to providing personalized recommendations, they are equipped to provide fast, accurate, and convenient support. Say goodbye to long hold times and hello to instant assistance!
How can I communicate with a GenAI agent?
We offer multiple channels for your clients to interact with our GenAI agents. They can reach them through your website, mobile app, or even chat platforms like WhatsApp or Facebook Messenger. Get seamless support and immediate responses, no matter where or what device you’re using. Convenience at your fingertips!
How do GenAI agents personalize their responses?
BELLA Twin‘s agents leverage powerful machine learning algorithms to understand your preferences and tailor their responses accordingly. They analyze your past interactions, policy history, and customer profile to provide personalized recommendations, policy suggestions, and even help you understand your coverage more effectively. Experience the future of tailor-made insurance support!
Are GenAI agents secure and reliable?
Absolutely! The security of your personal information is our top priority. Our GenAI agents are built on a secure platform that protects your data and privacy. All access and interactions are encrypted, ensuring a safe and reliable customer experience. Trust us to keep your information in safe hands.
Can BELLA Twin's agents handle complex insurance scenarios?
For sure! Our GenAI agents are trained on a vast database of insurance knowledge and are constantly learning and improving. They can handle complex scenarios, delve into policy details, and provide you with accurate and relevant information. No matter how intricate your insurance query, our GenAI agents are up for the challenge!
Can BELLA Twin’s GenAI agents help increase sales conversion rates?
Absolutely. Our Sales Agent is trained to identify customer needs, nurture leads, and guide them through the purchasing process. By providing instant responses and personalized product recommendations, our GenAI agents help boost engagement, reduce drop-off rates, and ultimately increase sales conversions.
Pre-trained Insurance and financial knowledge
BELLA Twin’s intent library, pre-trained on Insurance and financials business processes, swiftly and accurately identifies customer inquiries for precise, timely responses.
Business logic executed through AI
BELLA employs generative AI to gather the necessary knowledge for addressing your customers’ queries, applies your brand tone injecting your brand personality, resulting in replies that feel human-made.
Smart Autonomous Actions for Insurance & Finance
With BELLA Twin’s AI-driven automation, our agents manage customer requests autonomously—whether it’s adjusting policies, processing claims (Dec 2025), or managing financial transactions.
17% Reduction in call center cost
With the implementation of BELLA Twin’s customer service agents, Banmédica has achieved a new level of efficiency in supporting our members. Our AI-powered agent, designed with a “human” touch and high effectiveness, allows us to swiftly and accurately address all customer inquiries about their health plan benefits and details. Members now receive instant, personalized information without waiting times, greatly enhancing their experience and overall satisfaction. BELLA Twin has proven to be an essential partner for Banmédica, ensuring top-quality customer service focused on the unique needs of each client.
Pre trained ecommerce knowledge
Increase Agent Productivity
BELLA Twin supports you throughout your entire customer journey – from pre-sales to order inquiries, to customer advocacy.
Deliver round-the-clock, personalized support in any language with our always-on, omnichannel automated solution.
Chat
Reviews
BELLA Twin is built for Insurance and Financial industry!
We offer a seamless integration across your usual set of Core Legacy and moderns Systems.
Customer Service
risk evaluator & product Recommendation
sales
Post Sales & claims(Dec'25)
40%Reduction in time and close new subscriptions
“After evaluating numerous AI-driven customer service solutions, Cordly.io found BELLA Twin to be the game-changer we were looking for. BELLA’s GenAI agents seamlessly handle complex customer inquiries in real-time, allowing us to streamline support and enhance the customer experience. We’ve now achieved 40% automation in our service interactions, and we’re just getting started.”
Cordly.io
Automate Your Trading Alerts, Trade Smarter
28%Increase on customer satisfaction
“At Fleeting Notes, providing top-notch customer support and personalized recommendations is key to our mission. Since implementing BELLA Twin‘s GenAI agents, we’ve seen a remarkable shift. The agents not only handle customer inquiries with precision but also suggest the most relevant features to each user based on their unique needs.”
FleetingNotes
Capture Ideas Instantly, Anytime, Anywhere
67%Automation in Product Recommendation & Sales Process
“Help Seguros found BELLA Twin to be the ideal choice for delivering personalized insurance recommendations. Our GenAI agents accurately handle complex customer inquiries and recommend tailored health insurance policies based on each client’s unique needs and family requirements. This has streamlined our support process, reduced response times, and elevated customer satisfaction.”
Help Seguros
Protegiendo tu futuro, asegurando tu tranquilidad.
17%Reduction in call center cost
“Banmédica has achieved a new level of efficiency in supporting our members. Our AI-powered agent, designed with a “human” touch and high effectiveness, allows us to swiftly and accurately address all customer inquiries about their health plan benefits and details. Members now receive instant, personalized information without waiting times, greatly enhancing their experience and overall satisfaction.”
Banmédica
Más que un plan
41%Reduction in closing time
“By implementing BELLA Twin’s recommendation agents, we transformed the way we guide our clients to the best insurance products for their unique needs. Now we accurately assesses individual preferences and requirements, providing tailored recommendations that simplify decision-making. “
La Araucana
Supporting Your Well-Being, Every Step of the Way
9%boost in close rate
“Our partnership with BELLA Twin has not only improved efficiency but also enabled us to connect with a new market segment—Millennials and Centennials—through personalized, responsive service tailored to their expectations. The GenAI-powered agents provide the real-time, engaging experience younger buyers seek, helping us drive higher conversions and expand our reach effectively.”
AcaMeAseguro
Protecting Your Journey, Wherever You Go
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